KSMART: One streamlined platform
for all the services you seek
KSMART (Kerala - Solution for Managing Administrative Reformation and Transformation) is a new data centric solution for LSGIs in Kerala by using latest, cutting edge technologies from market. This solution aims to build a smart e-governance for all Local bodies to ensure good governance for citizens , employees or anyone seeking services through local bodies. There is a mobile app and web based solution where all services will be integrated.
Vision & Mission
Smiling Citizens!
Happy Employees!
Efficient Administration!
To provide Government services to Citizens at their fingertips through continuous innovations!
At a Glance
Gazette Notification
2023 ലെ കേരള തൊഴിലുറപ്പ് തൊഴിലാളി ക്ഷേമനിധി പദ്ധതി
ഗ്രാമപഞ്ചായത്ത്, ബ്ലോക്ക് പഞ്ചായത്ത്, ജില്ലാപഞ്ചായത്ത്-തെരഞ്ഞെടുപ്പ്- തദേശ ഭരണ സ്വയം വകുപ്പ് (റൂൾ)-ഡയറക്കുറെ അധികാരപ്പെടുത്തിയത് സംബന്ധിച്ച്
2016-കേരള നഗര ഗ്രാമാസൂത്രണ ആക്ട്-സെൻട്രൽ ഏരിയ, കാസറഗോഡിനു വേണ്ടിയുള്ള വിശദ നഗരാസൂത്രണ പദ്ധതി വ്യതിയാനം വരുത്തിയ വിജ്ഞാപനം
2016-കേരള നഗര ഗ്രാമാസൂത്രണ ആക്ട്-ന്യൂ ബസ്സ്റ്റാൻഡ്-ഏരിയ, കാസറഗോഡിനു വേണ്ടിയുള്ള വിശദ നഗരാസൂത്രണ പദ്ധതി വ്യതിയാനം വരുത്തിയ ഉദ്ദേശ്യത്തിൻ്റെ വിജ്ഞാപനം
തദേശ ഭരണ സ്ഥാപനങ്ങൾക്ക് വേണ്ടി ഇൻഫർമേഷൻ കേരള മിഷൻ തയ്യാറാക്കിയ കെ-സ്മാർട്ട് (KSMART) സോഫ്റ്റ്വെയർ എല്ലാ മുനിസിപ്പാലിറ്റികളിലും കോർപ്പറേഷനുകളിലും വിന്യസിക്കുന്നത് സംബന്ധിച്ച്.
തദേശ ഭരണ സ്ഥാപനങ്ങൾ വയോജന ക്ഷേമ പ്രോജക്ടുകൾ തയ്യാറാക്കുന്നത് സംബന്ധിച്ച്
അയൺകാലി നഗരതൊഴിലുറ്റ് പദ്ധതി-സമഗ്ര നീർത്തട വികസനം ലക്ഷ്യമാക്കി നീറൂറ്റ് പദ്ധതി നടപ്പാക്കുന്നത് സംബന്ധിച്ച മാർഗ്ഗനിർദ്ദേശങ്ങൾ സംബന്ധിച്ച്
തദേശ ഭരണ സ്ഥാപനങ്ങൾ നിലവിൽ നടത്തിക്കൊണ്ടിരിക്കുന്ന ക്യാൻസർ നിർണ്ണയ ക്യാമ്പ് തുടരുന്നത് സംബന്ധിച്ച്
നഗരസഭകളിലും കോർപ്പറേഷനുകളിലും കെസ്മാർട്ട് സംയോജിത സോഫ്റ്റ്വെയർ വിന്യാസം ഔപചാരിക സംസ്ഥാനതല ഉദ്ഘാടനം- സംഘാടനം അനുമതി സംബന്ധിച്ച ഉത്തർവ്
തിരുവനന്തപുരം നഗരസഭ-ജീവനക്കാര്യം
Ministry of Panchayati Raj - Two Day National Write shop on Panchayat Development Index (PDI) held during August 10 & 11,2023 in New Delhi - Deputation and air journey of the participating officers - Ex post facto sanction accorded - Orders Issued.
This Portal is the Mission Mode Project under the E-Governance Plan, developed by Information Kerala Mission (IKM). This is the State Portal of Government of Kerala developed with an objective to provide a single source of information for all government matters and all transactional government services for citizens, entrepreuners and overseas people. The content in this portal is the result of the collaborative effort of all Departments, Public Sector Undertakings (PSUs), Commissions, Universities, Boards, and other Institutions under Government of Kerala. Information Public Relations Department manages the content of this State Portal of Government of Kerala. We welcome your suggestions to improve this website and request that the error (if any) may kindly be brought to our notice.
Copyright Policy
Material featured on this portal may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.
Privacy policy
Site Visit Data
1. This website records your visit and logs the following information for statistical purposes your ISP address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed and the documents downloaded and the previous Internet address from which you linked directly to the site. We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Aadhaar Consent
1. I hereby consent to provide my Aadhaar number and One Time Password (OTP) data for Aadhaar based authentication for the purpose of user registration in Ksmart application through my Aadhaar number.
2. I have no objection in authenticating myself and fully understand that information provided by me for authenticating my identity through Aadhaar authentication system for the purpose stated above and no other purpose.
3. In case of a child below 18 years parent/legal guardian have the responsibility for giving the consent for sharing information of the child.
4. I also understand that LSGD department shall ensure security/confidentiality of my personal identity data for the purpose of Aadhaar based authentication.
Payment Policy
Property Tax Payment instructions
1. Before applying for a service related to property tax citizen should pay tax due; if any.
2. Property Tax amounts pending up to last half year are considered as Tax dues.
3. Any excess property tax paid will be adjusted as an advance payment for the next half year.
4. If a payment remains pending and another payment for the same building is successful, the pending payment, if it later succeeds, will be adjusted as an advance payment for the next half year.
Information Security and Privacy Policy
KSMART Portal
Kerala Solutions for Administrative Reformation and Transformation
Local Self Government Department, Government of Kerala
1. Preamble
KSMART is an official digital platform of the Local Self Government Department (LSGD), Government of Kerala, established for the delivery of statutory and citizen services of Local Self Government Institutions through electronic means.
The Department recognises that the use of digital platforms involves the handling of personal information of citizens. This Policy is therefore issued to assure users of KSMART that their information is collected and used in a lawful manner and that reasonable measures are taken to protect such information from unauthorised access, disclosure, misuse, or loss.
2. Objective
The objective of this Policy is to:
Inform users about the nature and purpose of information collected through the KSMART portal
Ensure protection of personal data and system information
Comply with applicable laws, including the Digital Personal Data Protection Act, 2023, Aadhaar Act, and Government of India information security guidelines
Maintain public trust in digital service delivery
3. Applicability
This Policy applies to all users who access or avail services through the KSMART portal and to all information collected, processed, or stored in connection with such use.
4. Information Collected
For the purpose of providing government services, KSMART may collect such information as is necessary, including:
Personal details such as name, address, date of birth, and gender
Contact details including mobile number and email address
Information furnished by users while submitting applications or service requests
Government-issued identification details, including Aadhaar, wherever permitted by law
Records of communication between the user and the portal
Technical information such as IP address, browser type, date and time of access, and pages visited, collected for security and system administration
No attempt is made to identify users through technical information unless required by law.
5. Purpose of Collection
Information is collected only for official purposes, including:
Processing and delivery of services under the mandate of LSGD
Verification of identity or eligibility, wherever required
Communication with users regarding applications and services
Maintenance of records as required under applicable laws and rules
6. Lawful Use of Information
Information collected through KSMART is processed in accordance with applicable laws and is used only for the purpose for which it is collected. Personal data is not used for any commercial purpose.
7. Aadhaar-related Information
Where Aadhaar authentication or verification is involved, such information is handled strictly in accordance with the Aadhaar Act, 2016 and the guidelines issued by the UIDAI. Aadhaar numbers, biometric information, and OTPs are not stored or shared in violation of prescribed norms.
8. Sharing of Information
Information may be shared only with:
Government departments or agencies for lawful and official purposes
State or Central Government service providers supporting system operations
Law enforcement or regulatory authorities, where required under law
Under no circumstances is personal information sold or shared for commercial use.
9. Information Security Measures
The KSMART portal follows Government of India information security practices. Reasonable technical and administrative safeguards are in place to protect information against unauthorised access, alteration, or disclosure. Access to information is restricted to authorised personnel only.
10. Retention of Information
Information is retained only for such period as is necessary to fulfil the purpose for which it was collected or as required under applicable laws, rules, and record retention schedules.
11. Rights of Users
Subject to applicable laws, users may:
Access their personal information available on the portal
Request correction of inaccurate or incomplete information
Request deletion of personal data, wherever permissible
Such requests shall be handled in accordance with the Digital Personal Data Protection Act, 2023.
12. Incident Handling
In the event of any information security incident, appropriate remedial action shall be taken in accordance with Government of India guidelines. Incidents relating to Aadhaar data, if any, shall be handled through authorised government channels.
13. Policy Review
This Policy may be revised from time to time in view of changes in law, technology, or administrative requirements. The revised Policy shall be published on the KSMART portal.
Mobile App Privacy Policy
Privacy Policy
Information Kerala Mission built the KSMART app as a Free app. This SERVICE is provided by Information Kerala Mission at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at KSMART unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide certain personally identifiable information. The information will be retained and used as described in this policy.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service
To provide the Service on our behalf
To perform Service-related services; or
To assist us in analyzing how our Service is used
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
We do not knowingly collect personally identifiable information from children. We encourage all children to never submit any personally identifiable information through the Application and/or Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to us through the Application and/or Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2023-12-07
Contact Us
If you have any questions or suggestions, contact us at:
